Privacy
Policy.

1. Who We Are

Krimson Square is a boutique digital marketing agency headquartered at 19 1/2 N 4th St, Harrisburg, Pennsylvania 17101, United States. We provide digital marketing services including SEO, Meta Ads management, social media strategy, web design, and AI marketing training to businesses in Central Pennsylvania and nationwide.

For questions about this Privacy Policy, contact us at [email protected].

2. Information We Collect

Information You Provide Directly

When you submit a proposal request, contact form, or otherwise communicate with us, we collect:

• Name and contact information (email address, phone number)
• Business name and website URL
• Information about your business goals and marketing needs
• Budget range and service interests
• Any other information you choose to include in your message

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and referring URLs
• Device type (desktop, mobile, tablet)

Information from Third-Party Services

We use third-party tools and platforms that may collect information on our behalf, including Google Analytics, Meta Pixel (Facebook Pixel), and email marketing platforms. Each of these services has its own privacy policy governing how they handle data.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide the services you request
• Send you proposals, agreements, and service-related communications
• Improve our website and understand how visitors use it
• Send marketing communications if you have opted in to receive them
• Comply with legal obligations
• Protect against fraud and unauthorized use of our services

We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and analyze site traffic. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics cookies: Used by Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymized.
• Marketing cookies: Used by Meta Pixel to measure the effectiveness of advertising and to enable retargeting. These are only active if you have visited our site after clicking an ad.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. How We Share Your Information

We share your information only in the following circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering services (e.g., email platforms, CRM software, project management tools). These vendors are contractually obligated to protect your information.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If Krimson Square is acquired or merged with another entity, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

We do not share, sell, rent, or trade your personal information with third parties for their marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, and complying with legal obligations. Inquiry data from non-clients is retained for up to 24 months. Client data is retained for the duration of the engagement and for up to 5 years thereafter for legal and accounting purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
• Data portability: Request that we provide your data in a portable format.

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a CCPA request, contact us at [email protected] with the subject line "CCPA Request."

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us at [email protected].

10. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: